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*Discount applied on the current website price at the time of order. Offer only valid for new customer first contacts order over $10. Maximum discount of $100. Cannot be combined with any other offers. Promotions are subject to change without notice. We reserve the right to cancel orders that are in breach of the terms and conditions of this offer.
| Lens Width | Bridge Width | Temple Length | |
|---|---|---|---|
| XS | < 42 mm | < 16 mm | <=128 mm |
| S | 42 mm - 48 mm | 16 mm - 17 mm | 128 mm - 134 mm |
| M | 49 mm - 52 mm | 18 mm - 19 mm | 135 mm - 141 mm |
| L | >52 mm | >19 mm | >= 141 mm |
Our returns & exchanges policy
We at ContactsExpress.ca understand that sometimes things change, which is why we offer a free 30-day return policy and free 365-day exchanges.
We're committed to being responsive in the way that we address returns and exchanges.
We offer free 30-day returns for glasses as well as sunglasses.
Frames may be returned for store credit or refund provided that the item is unused and unscratched as well as in its original condition and packaging. Frame returns must include all materials originally sent (cases, cloths, and lenses).
Store credits do not expire and returns are free.
Please call our customer care team at 1-833-487-5487 and they will be happy to help you process your return or exchange!
We offer free 30-day returns for contact lenses.
Contact lenses may be returned for a refund, which will be processed within 30 days from the receipt of your order at our processing center, if they are in their original condition, unopened, complete, and sealed without writing or markings on the packaging.
We also offer a 365-day return program for prescription contacts.
We will take back unopened boxes of your old prescription, and credit the value towards your new prescription.
When your contact lens prescription changes, we will accept returns for store credit within 365 days from the day that you receive your order. This store credit can be applied to any future purchases from ContactsExpress.ca and do not expire.
Returned contact lenses must be in their original packaging and condition, unopened, complete, and sealed, without any writing or markings.
Please call our customer care team at 1-833-487-5487 and they will be happy to help you process your return and work with you for our prescription contacts value credit system!
